Whether your "systems" are a router and cable modem in a closet, or a substantial infrastucture of servers, messaging systems, and databases, it's important to have proactive management in place to detect problems before they cause downtime. We can watch for a variety of events, including:
Who's lurking on your network?
Even the most careful employees are bound to be infected with viruses or spyware. To make matters worse, it's very likely they'll ignore virus alerts, posing a severe security risk to your business.
We can implement both small and large scale security best practices, and respond immediately to any suspicious activity on your systems.
- Network outages. We'll work with your ISP to diagnose and restore connectivity.
- Failure of critical services on your servers (databases, email, print, etc). We can restart them as necessary and investigate the cause of the problem.
- Track resources such as available memory, hard drive capacity, and processor utilization to resolve problems before they cause disruption to your business.
- Security patch status - ensure updates are applied to servers, desktops, and laptops.
We'll use a variety of agents to report back to our centralized monitoring system so that we are notified, in real-time, of warning or failures. We'll respond quickly to minimize or prevent outages.
Best of all, our basic management comes without a monthly fee.
